Frequently Asked Questions

  1. What dates is the package available?
    1. The package runs from Sunday to Friday, all year round (excluding Christmas & New Year’s Eve).
  2. I noticed the package price is for ‘twin share’ can I have a room by myself?
    1. We offer a single room at an additional supplement charge of $150.00.
  3. I need a carer/nurse to accompany me/my group. Does the subsidy apply to them?
    1. Yes, our subsidy is for carers also. The same rate applies.
  4. Is there a limit on how many times the subsidy can be used?
    1. No, the subsidy is there to be used as many times as you like.
  5. Do you have to be a group to use the package?
    1. No, individuals are invited to use the package.
  6. What sort of menu is on offer for the buffet dinners?
    1. A set menu is prepared for every week. It contains a good variety of dishes.
  7. Can you accommodate dietary requirements?
    1. Yes, we accommodate most dietary requirements if notified at the time of booking.
  8. What facilities are available at Bayview Tower?
    1. All of our units are air conditioned, with fridge, TV and tea/coffee making facilities. We have an onsite, non-heated pool, and coin operated guest laundries.
  9. How many storeys does Bayview Tower have? Are there elevators?
    1. Bayview Tower is an 8 storey building and we have 2 elevators for your convenience.
  10. What are Reception hours?
    1. Reception is open from 7 AM to 7 PM.
  11. Do I have to go on tours? I’d rather just relax
    1. Our tours are completely optional.
  12. Are your tours covered in the package?
    1. No, tours are an additional cost.
  13. Do you have a tour guide and bus?
    1. Yes. Our tour guide, Rick, greets everyone on Monday morning at 8:30 to discuss different tour options and answer any questions you may have.
  14. How many people can the bus seat?
    1. Our bus has 20 seats.
  15. Are our rooms serviced during our stay?
    1. Unfortunately, to keep the package at an affordable price, Bayview Tower isn’t able to offer room service. If required, Reception will be happy to organise at an additional $25 per service. Please note that additional towels are available from Reception.
  16. Do we have dinner at Bayview Tower on the Sunday night?
    1. Yes.
  17. Do you have a representative that can come and talk to my group about the Affordable Getaway Package?
    1. Yes, we do! Please call us for more information.
  18. Do you have a theme night?
    1. Yes, we do! Each month we have a different theme night – please ask at time of booking for details of this month’s theme.